MentorMind Oy

Updated: February 25, 2025

We recommend that all our customers read these Terms of Service carefully before purchasing, using or accessing the company's SaaS services.

1. General

1.1.

These Terms of Service apply to the “MentorMind SaaS service”, which are managed and maintained by MentorMind Oy (3293831-9), hereinafter referred to as the "Company". "Customer" refers to all purchasers and/or users of the SaaS service of the Company.

1.2.

These Terms of Service, hereinafter referred to as the "Terms", define how the Customer may use the MentorMind SaaS service and related materials and content. Please read these terms carefully.

1.3.

By purchasing or using the MentorMind SaaS service, the customer accepts these Terms as they are presented and is legally bound by them.

2. Use and consent

2.1.

By purchasing or using the SaaS service, the Customer agrees to comply with the Company's Terms of Service, Privacy Statement and other applicable terms.

2.2.

The SaaS service is intended only for users who are at least eighteen (18) years old.

2.3.

Any person under the age of 18 who registers for, uses or gains access to the Service is acting without permission, acting in an unauthorized manner and is in breach of these Terms. By using or gaining access to the SaaS Service, the Customer represents and warrants that he or she is at least eighteen (18) years of age.

2.4.

By purchasing the SaaS service, the Customer will receive, as a key benefit, access to the MentorMind SaaS service platform. The cost of the SaaS service is 29 € per month. If you decide not to continue, you can easily cancel your subscription by clicking the button in your member portal or by sending an email to asiakasvalitukset@omanelamanipomo.fi. Continuing after the free period is not mandatory, and we encourage you to make the decision that best suits your ongoing learning and networking needs. To manage your subscription, including cancellations, please visit our community billing portal. Log in to the community billing portal using the same email address you used to register for the community. This portal is intended solely for managing your subscription and receiving invoices and receipts.

3. Refund Policy

3.1.

We recommend that all our customers read this Refund Policy, hereinafter referred to as the "Policy", carefully before purchasing, using or accessing the Company's SaaS service. By accepting these terms and conditions, the customer consents to the delivery of digital content electronically before the end of the withdrawal period and is aware that in this case he loses his right of withdrawal.

3.2.

Refund policy for the "MentorMind SaaS”

In this course, we offer a money back guarantee. A refund request must be made in writing to our customer service within fourteen (14) days from purchasing the SaaS service. The refund request must be sent by email to asiakasvalitukset@omanelamanipomo.fi with the subject "Refund request: MentorMind SaaS”.

4. Intellectual property rights and license rights

4.1.

The Company has full intellectual property rights to all content created to implement the "SaaS" service. The Company's "SaaS" service is the exclusive property of the Company and is protected by copyright, trademark and intellectual property laws.

4.2.

All intellectual property created through the use of the SaaS service belongs exclusively to the Company. The Customer undertakes not to steal or misuse the Company's intellectual property in any way.

4.3.

The Company takes the protection of its intellectual property and licensed materials seriously. Unauthorized reproduction, distribution or modification of our licensed content is strictly prohibited. Violation of these terms may result in legal action to protect the integrity of our rights and licensed materials. By using or accessing our licensed content, users agree to comply with the applicable license agreement and to respect the limits set, which are intended to protect the rights of the licensor. If the Customer breaches the terms of section 4.3, the Customer agrees to pay the Company damages of EUR 20,000.

5. Personal responsibility and risk-taking

5.1.

The Customer agrees to use its own discretion when using the Company's "SaaS" service and the Customer agrees that it uses the service at its own risk. The Company's "SaaS" service is intended for informational and educational purposes only. The Customer understands and accepts that all risks are borne by the Customer and that no results are guaranteed in any way in connection with the Company's "SaaS" service. The main purpose of the service is primarily to provide the Customer with education and sufficient tools to help the Customer make sound decisions.

6. Disclaimer

6.1.

The Company's SaaS service is intended for informational and educational purposes only. To the extent permitted by applicable law, we expressly exclude all liability for any direct, indirect or consequential damages that the Customer or others may suffer in connection with the SaaS service, including without limitation any liability for accidents, delays, injuries, damages, losses, death, lost profits, personal or business interruption, misuse of data, physical or mental illnesses, conditions or problems, physical, mental, emotional or spiritual injuries or damages, loss of income or turnover, loss of business, profits or contracts, loss of anticipated savings, loss of data, loss of goodwill, wasted time and any other damage or loss, whether caused by negligence, breach of contract or otherwise, even if foreseeable. Customer expressly acknowledges and agrees that it is not responsible for the defamatory, offensive or illegal conduct of any other participant or user of the program, product, service or program material, including Customer itself.

6.2.

Legal and Financial Disclaimer. The Company's SaaS Service should not be construed or relied upon in any way as business, financial or legal advice. The information provided through the Service is not intended to replace professional advice that may be provided by the Customer's own accountant, lawyer or financial advisor. The Company does not provide financial or legal advice in any way. Customers are advised to consult their own accountants, lawyers or financial advisors regarding all questions and concerns regarding their income and taxes in their specific circumstances. The Customer agrees that the Company is not responsible for the Customer's income, success or failure of business decisions, improvement or deterioration of financial situation or any other consequence that may arise from the information presented to the Customer through the SaaS Service. The Customer is solely responsible for its own results.

6.3.

Income Guarantee. Customer acknowledges that the Company does not and does not make any representations regarding benefits, future income, expenses, sales volume or potential profitability or loss that may result from Customer's participation in the “SaaS” Service. The Company cannot and does not guarantee that Customer will achieve any particular result, positive or negative, financial or otherwise, from using the “SaaS” Service, and Customer acknowledges and understands that results will vary from individual to individual. We expressly disclaim any liability in any way for Customer's choices, actions, results, use, misuse or failure to use any information obtained through the “SaaS” Service. The customer agrees that the results are entirely his or her own and we are not responsible in any way for his or her results. The Company assumes no responsibility for the success or failure of Customer's business.

7. Limitation of Liability

7.1. Indemnification

Customer agrees to defend, indemnify and hold harmless Company and all of Company's affiliates, agents, contractors, directors, shareholders, employees, partners, successors, assigns, control holders and licensees, as applicable, from and against any and all claims, actions, damages, liabilities, costs and expenses, including legal costs and expenses, arising out of Company's use of the "SaaS" service or Customer's breach of any obligation, warranty, representation or term of contract set forth in these Terms or any other agreement with Company.

7.2. Limitation of Liability

The Company is not responsible in any way for information, products or materials that the Customer requests or receives through or in connection with the Company's "SaaS" service. The Company assumes no responsibility for accidents, delays, injuries, damages, losses, death, lost profits, personal or business interruption, misuse of information, physical or mental illnesses, conditions or problems or other matters, due to any act or omission of any person or any business, whether they are owners, staff, agents, partners, contractors, suppliers, associates or others associated with us. The Company assumes no responsibility for any owners, staff, agents, partners, contractors, suppliers, associates or others involved in providing the Company's "SaaS" service in any way or at any place.

7.3. Disclaimer of Claims

In no event shall the Company be liable for any direct, indirect, special, incidental or consequential damages to any person arising out of or in connection with the use of the SaaS service or reliance on the Company's service or any related parties in any way, and the Customer hereby releases the Company from all claims; including without limitation those relating to lost profits, personal or business interruption, personal injury, accident, misuse of data or any other loss, physical or mental illness, condition or problem or otherwise, even if the Company has been expressly advised of the possibility of such damages or difficulties.

8. Customer behavior

8.1.

The Customer agrees not to use the Company's SaaS service in any manner that causes or is likely to cause the service to be interrupted, damaged or impaired in any way.

8.2.

The Customer must use the SaaS service only for lawful purposes.

8.3.

The Customer undertakes not to cause a negative impact on the Company's "SaaS" service with computer viruses or other harmful or similar computer codes, and not to reproduce, copy or resell any part of the Company's "SaaS" service in a manner that is not in accordance with these Terms of Service or any other agreement concluded with the Company. If the Customer violates the terms of Section 8.3, the Customer is obliged to pay the Company damages in the amount of EUR 20,000.

8.4.

The Company is the owner of all intellectual property rights and license rights in the "SaaS" service. By purchasing or using the "SaaS" service, the Customer undertakes to keep all content of the service confidential and not to share it with anyone. For breach of the terms of section 8.4, the Customer is obliged to pay the Company damages of 20,000 euros.

10. Termination of the contract

10.1.

The Company has the right to terminate the Customer's right to use the SaaS service and these Terms of Service if the following events occur:

10.2.

The Customer agrees that the Company may, at its sole discretion, terminate the SaaS service and limit, suspend or terminate the Customer's contract without refund or waiver of monthly fees if the Customer becomes disruptive or violates these Terms of Service.

10.3.

The customer agrees that the company may, at its sole discretion, terminate the SaaS service on a case-by-case basis with or without compensation if the customer causes unreasonable harm to the company by initiating multiple administrative cases with authorities without legal basis, making inappropriate and negative comments about the company's services publicly or on social media, or spreading misleading and false information about the company to the public or other customers or authorities.

11. Data protection

11.1.

The Company recommends that all its customers carefully read the Company's Privacy Statement before purchasing, using or accessing the Company's SaaS service.

11.2.

For more information about how the Company processes personal data, please see the Company's official privacy statement: https://www.omanelamanipomo.fi/tietosuojaseloste

12. Damages and indemnity clause

12.1.

The Company is not liable for loss of business profits or other similar damages. The Company does not compensate for indirect damages that depend on the Customer or any other third party.

13. Applicable law and dispute resolution

13.1.

These Terms and Conditions shall be governed by and construed in accordance with Finnish law. Any dispute or claim arising out of or relating to these Terms and Conditions or their breach, termination or invalidity shall be finally settled in the District Court of Helsinki. The language of the proceedings shall be English.

14. Customer complaints

14.1.

All customer complaints should primarily be directed to the Company's official complaints email: asiakasvalitukset@omanelamanipomo.fi.

14.2.

If the Customer is not satisfied with the Company's decision regarding the Customer's complaint, the Customer may contact the Finnish Competition and Consumer Authority ("KKV") on their website: https://www.kkv.fi/en/.

15. Changes to the Terms of Service

15.1.

The Customer acknowledges and agrees that the Company has the right to make written changes to these Terms of Service at any time.